Package Detail:

♦ Outside package:Standard plywood package.
♦ Inner package:Stretchy film and plastic film for humidity.
♦ Also we can package according to your requests.
Delivery Detail:
♦ For standard machines,it will be 7-15 working days after payment
♦ For non-standard machines and customized machines according to clients' specific requirements,it will be 15 to 30 working days after payment.

Our Serve

Pre-Sales Service:
♦ Inquiry and consulting support.
♦ Detailed professional product quotation
♦ View our Factory.

After-Sales Service
♦ Training how to instal the machine, training how to use the machine.
♦ Engineers available to service machinery overseas.
♦ Technical support by phone,e-mail,whatsapp and skype.If you have any problems,we will within 12 hours to solve it.
♦ Provide english version manual and operation video CD disk.
♦ 1 year guarantee for whole machine.
♦ If you need any component of the machine,we will provide the best price for you.

FAQ

♦ If we don't know how to use the machine,can you teach us?
Yes,we will ,if you come to China,we will offer you free training until you can use machine freely.And if you are busy ,we will have the special engineer to your country,but you need to bear some fee,like tickets, hotel and meal.
♦ How about your after-sales service?
We offer you 24 hours service phone,skype.
♦ How about your guarantee period?
One year.If you have any questions during this time,we will solve it for free.

Guangdong Topstar Technology Co., Ltd.(Abbr. TOPSTAR, stock code: 300607)is the robot key enterprise listed on GEM in Guangdong province, focusing on the R&D, manufacturing and sale of the industrial robots as the representative of intelligent equipment, dedicated to system integration, product manufacturing, software development and industry internet -- four in one intelligent manufacturing integrated service provider.

TOPSTAR adheres to the brand advocate " Making industrial manufacturing better”. The core products include intelligent equipment represented by industrial robots, industrial internet software represented by control systems and MES, providing customers with turnkey solutions for intelligent production environment based on industrial robots and creating a healthy intelligent manufacturing ecosystem.

There are more than 30 sales and service branches all around the country, and serving for more than 5000 customers, including BYD Auto, CHANGCHENG Auto, BIEL, etc.

Guangdong Topstar Technology Co., Ltd.(Abbr. TOPSTAR, stock code: 300607)is the robot key enterprise listed on GEM in Guangdong province, focusing on the R&D, manufacturing and sale of the industrial robots as the representative of intelligent equipment, dedicated to system integration, product manufacturing, software development and industry internet -- four in one intelligent manufacturing integrated service provider.

TOPSTAR adheres to the brand advocate " Making industrial manufacturing better”. The core products include intelligent equipment represented by industrial robots, industrial internet software represented by control systems and MES, providing customers with turnkey solutions for intelligent production environment based on industrial robots and creating a healthy intelligent manufacturing ecosystem.

There are more than 30 sales and service branches all around the country, and serving for more than 5000 customers, including BYD Auto, CHANGCHENG Auto, BIEL, etc.

TOPSTAR has carried out long-term industry-university-research cooperation with tsinghua university, huazhong university of science and technology, south China university of technology, and other research institutions and well-known universities. By the end of June 30, 2018, the company has obtained 123 authorized patents and 23 software copyrights. 2 Guangdong famous brand products and 5 high-tech products in Guangdong. Many products have passed European CE certification.

TOPSTAR is a Hi-Tech enterprise, Guangdong Provincial-level Enterprise Technical Center and the Rapid Growth of Small & Medium Enterprises of Guangdong Province. In 2014, we were ranked on the 30th as "Potential 100 Non-Listed Chinese Enterprises" by Forbes. In 2015, we were assessed as "China's Most Potential Enterprise" by Ernst & Young with Fudan University. In 2016, TOPSTAR was assessed as the first batch of robot key enterprises in Guangdong Province. In 2017, TOPSTAR was named " China's top 10 system integrators of 2017" by Capex CN. 2014 to 2018, honored “Annual Golden Globe” by Golden Globe Awards.